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Tech Support

Tech support for school-issued devices is available in Glenville's Learning Commons during school hours. Mrs. Carlin, Mr. Malave, and Mrs. Vaz support students and teachers on a daily basis as issues arise. If you encounter any tech issues at home, here are some steps to follow to solve your issue.

Troubleshoot at home:

  • Quit an App if it’s not functioning properly. Try App again
  • Hard restart the iPad
    -Hold down home button and power button at the same time until the Apple icon appears (The screen will go black first, but keep holding until the Apple icon appears).
    -Try App again.


If the steps above do not solve the issue, please email Add a brief description in the subject line and be sure to mention your student's name when describing the problem.


Students using iPads